RN, Registered Nurse Patient Navigator - Patient Relations Job at CHRISTUS Health, Cochiti Lake, NM

  • CHRISTUS Health
  • Cochiti Lake, NM

Job Description

Description

Summary:

Responsible for the development, coordination, implementation, and ongoing management of assigned clinical programs across one or more specialty service lines. Provides clinical leadership and operational oversight to ensure program effectiveness, regulatory compliance, quality performance, and optimal patient outcomes. Collaborates with physicians, interdisciplinary teams, administration, and external partners to support evidence‑based practice, performance improvement, and strategic program growth. May support specialty programs such as stroke, oncology, transplant, trauma, cardiovascular services, or other designated clinical services.

Responsibilities:

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Lead planning, development, implementation, and evaluation of assigned clinical programs.
  • Coordinate clinical, operational, and performance improvement activities to support program goals and outcomes.
  • Serve as a clinical liaison between physicians, nursing leadership, administration, and interdisciplinary teams.
  • Develop and maintain program policies, protocols, clinical pathways, and workflows aligned with evidence‑based guidelines.
  • Monitor program performance metrics, quality indicators, and outcome measures.
  • Prepare reports, dashboards, and analyses for internal leadership, committees, and external agencies as required.
  • Support regulatory compliance, accreditation readiness, and survey preparation activities.
  • Facilitate interdisciplinary collaboration to improve care delivery, patient outcomes, and operational efficiency.
  • Identify opportunities for process improvement and lead implementation of corrective actions.
  • Provide education, clinical guidance, and program support to staff and stakeholders.
  • Participate in strategic planning, program marketing, and growth initiatives as applicable.
  • Maintain accurate documentation and ensure adherence to organizational and regulatory requirements.
Requirements:

Education/Skills

  • Associate degree in nursing (ADN) required
  • Bachelor's degree in nursing (BSN) preferred
Experience

  • 5 years of clinical experience as a Registered Nurse required
  • 3 years of experience in clinical program coordination, quality management, case management, or clinical leadership roles required
  • Experience supporting specialty clinical programs or service lines preferred
  • Demonstrated ability to lead program development, implementation, and performance evaluation required
  • Knowledge of regulatory, accreditation, and quality standards applicable to clinical programs required
  • Ability to analyze data, quality metrics, and outcomes to drive program improvement required
  • Strong collaboration and communication skills with physicians, leadership, and interdisciplinary teams required
  • Experience developing or maintaining clinical policies, protocols, and pathways required
  • Proficiency in electronic health records, data tracking tools, and reporting systems required
  • Strong organizational, project management, and prioritization skills required
  • Ability to work independently and manage multiple initiatives simultaneously required
Licenses, Registrations, or Certifications

  • RN single or compact in the state of practice is required
Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time

Job Tags

Full time

Similar Jobs

Austco

Service and Installation Technician - Philadelphia, PA Job at Austco

 ...directly with healthcare technology systems in the field. Reporting to the Service Manager, the Service & Installation Technician is responsible for installing, commissioning, servicing and supporting a range of healthcare technologies, including nurse call systems used in... 

Headway

Licensed Psychiatric NP Job at Headway

 ...Stay protected with built-in audit support and ongoing compliance resources. Broad Coverage: Work with major plans, including Medicare Advantage and Medicaid. Provider Benefits Rapid Growth: Most providers see their first clients within 24 weeks via inbound... 

Microsoft

Art Director Job at Microsoft

 ...across Commercial Brand, Creative, and Customer Marketing. The Commercial Brand, Creative, and Customer Marketing team is seeking an Art Director to help bring Microsofts commercial marketing to life through compelling visual storytelling, social-first ideas, and creator-... 

NEOGEN

SAP Super User-Manufacturing Job at NEOGEN

 ...truly believe in what they are doing!The SAP Manufacturing Super User is a critical resource supporting manufacturing execution...  ...best practices and optimize planning efficiency. Participate in testing new functionalities and validating system changes.System Testing... 

Group O

Customer Service Representative Job at Group O

 ...Customer Service Representative Department: Call Center Employment Type: Full Time Location: Milan, IL (4905) Reporting...  ...information, billing questions, account maintenance, or technical support. Provide prompt, courteous, and accurate responses to meet...